Auto Glass FAQs – Answers for Keller & Fort Worth Drivers

Windshield repair is typically used for small chips or minor cracks that haven’t spread and don’t affect visibility or structural safety. Replacement is required when damage is large, deep, in the driver’s line of sight, or compromises the windshield’s structural role. We inspect every windshield and recommend the safest option based on manufacturer guidelines.

Improper or skipped calibration can cause safety systems to malfunction or give inaccurate readings. This may impact braking, lane guidance, or collision warnings. That’s why calibration is handled carefully and verified to manufacturer standards when required.

Repair eligibility depends on the size, location, and type of damage. Chips smaller than a quarter and cracks under a few inches may be repairable if they’re away from critical viewing areas. Our technicians evaluate each case in-shop to determine whether repair is safe or if replacement is required.

OEM glass is not always required. We use OEM or high-quality equivalent glass that meets manufacturer safety and fitment standards. We’ll discuss available options with you and consider insurance coverage before installation.

Driving with a cracked windshield can reduce visibility and weaken the vehicle’s structural integrity, especially during an accident. Cracks can spread quickly due to temperature changes or road vibration. For safety reasons, damaged windshields should be inspected as soon as possible.

Many insurance policies cover windshield repair or replacement, often with reduced or no deductible. Coverage depends on your specific policy. We work with major insurance providers and help explain your coverage before service begins.

Delaying repairs increases the risk of cracks spreading and turning a repairable chip into a full replacement. Environmental factors like heat, cold, and moisture can worsen damage quickly. Addressing the issue early helps preserve safety and reduce overall repair costs.

In most cases, no. We can assist with the insurance process and coordinate directly with your provider when possible. We only collect the information necessary to support your repair or replacement.

Not all vehicles require calibration, but many newer models do. If your windshield has cameras or sensors for systems like Lane Keep Assist or Emergency Braking, calibration may be required after replacement. We follow OEM guidelines and coordinate proper calibration when applicable.

In-shop service allows for controlled conditions that support proper adhesive curing, accurate installation, and safe handling of ADAS-equipped vehicles. This approach helps ensure long-term safety, fitment, and reliability—especially for modern vehicles.